September 17, 2019
Managing Major Tasks for eCommerce Businesses

Managing Major Tasks for eCommerce Businesses


Hello there do you run an e-commerce business are you overwhelmed by the number of activities don’t worry yet GetFriday is here to help you with your business first let me introduce myself I am Kumar project manager for e-commerce businesses in GetFriday and I will walk you through the processes we support for e-commerce businesses we have experienced and skilled executives to take care of your e-commerce business name the key tests we undertake on behalf of the e-commerce businesses our inventory management order processing order tracking and customer support I am really excited to walk you through each task let us start with inventory management your GetFriday executives will log into your CRM and download the inventory files daily at the start of the debt your executives will then check and update you about the daily status of the products for example in stock out of stock and approaching safety stock to keep track of each product availability in the stock second key task is order processing when an order is processed on your website by a customer your get GetFriday executives coordinates with the vendors and places the order with them to be delivered to the customer your assistant will also cross verify the details such as shipping address and the quantity ordered for efficiently placing the order with the suppliers now we come to the third major task which is order tracking once the product is shipped your executive will coordinate with your logistics partner to get the tracking code your executives will then proceed to verify the tracking code and update the customers to help them track the order the other major task undertaken for e-commerce businesses is Customer Support Services you get Friday executives is well trained in handling all sorts of customer queries through calls and emails your assistant will take care of your daily customer care support activities such as emails calls etc with multiple backups so that the regular work continues on interrupted and if you find yourself with increased orders don’t worry get friday will be able to handle all the tasks with multiple backups been leading all the quality standards and deadlines we provide 24 7 assistance with cost-effective solution hi domain expertise and timeliness our other major qualities of GetFridays executives then what are you waiting for let’s get started visit our website at www.getfriday.com to know more about the services or write an email to [email protected] Thank you for watching!

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