April 2, 2020
Business Analyst

Business Analyst

OK so let’s say you’ve got
a business idea. You want to start a shop that
sells pyjamas for turtles. What’s the first thing
you’re gonna do? Buy a whole bunch of turtles
and fabric?…. No! You need a business plan, A business model, a whole bunch
of processes and systems just to make sure the whole
thing runs smoothly. And who’s gonna help you
with all this stuff? A Business Analyst. So let’s go find one now to see if
I can make millions off turtle pyjamas. I’ve got a pretty good feeling
about this one. A Business Analyst is someone that
looks at how a new or existing business works. They’ll look at its structures,
its model, design processes and systems in order to achieve the goal
the company are after. Now I’ve got a few business ideas so today we’re chatting with
Cora Stapleton, BA Manager – BT Financial Group,
to see if she can help me out. – Hi Cora
– Hi Jesse Look, I’ve got a couple of questions
about being a Business Analyst. All right well why don’t we go and
take a seat and have a chat about it. OK Jesse so what would you
like to know? Well what exactly is a
Business Analyst? OK a Business Analyst is somebody that
helps a business do their business better, that understands the business,
and then from that they are able to actually help the
business take advantage of opportunities or solve some of the problems
that are facing that business. So is it one kind of Business
Analyst for all businesses or are there different kinds? OK so there are some generic
business analysis skills that can cut across all facets of
business analysis. At times you’d get somebody who
would specialise in technology and so they would be able to do
business systems analysis. Other times you’ve people that are
really close to the operational business and so they’ll do
business process analysis. Cool and so why did you
become a Business Analyst? Well I enjoy working with people
and I enjoy problem solving and that really comes together
in business analysis where you have both the analytical side
of problem solving coupled with actually working with people
and understanding people, what drives them,
what’s important to them. Cool. And so what’s the
hardest part of the job? It’s where things get deprioritised
that are important to people where they’ve had an expectation
that something’s going to happen and the funding runs out
or we can’t do it or we’re downsizing an organisation
and it’s got an impact to peoples lives. OK so let’s say I want to start
a business and I come to you, what’s the first thing you do? Well I’d try and
understand your drive. What are you trying to
achieve with that business? What service or product are
you trying to offer to people? So we’ll start off with
understanding that and then understanding what is it going to take
for you to get this business set up? Where are you going to
get the funding from? And then, what are you
expecting to make from it? Well now I think it’s time
for the Edge. Are you ready? – Yep.
– OK So what characteristics does someone need to be a
Business Analyst? OK they need to have very strong
problem solving skills because that’s basically what
they do is the problem solving. But they also need to have that
engagement with people, to be able to get information
from people and to be able to put that together and
bring it back to people so they can clearly understand
what they’re going to get. – So good at crosswords.
– Yeah (laugh) So if you could list from school
to today to get to where you are what steps do you take? OK well starting at high school
I would say getting involved with developing your english. That will
be really good for communication that you need to have to
interact with people. And then build up that analytical
capability. And then moving on from there to
actually do a degree. Any I.T. type qualification or
psychology and then beyond that getting work experience,
understanding working within a business. And if you could end up
where you are today but have done one thing differently,
what would that have been? I probably would have connected in with
the professional body earlier than I have I’ve really only connected in
within the last four or five years into the professional body.
But if I’d had had that available to me and was
aware of that earlier I think I would have been able
to progress my career a lot quicker. Thanks so much for talking
to us today Cora. It’s been very educational,
I’ll let you get back to work Thank you. Well if you’re creative, a people
person and interested in business then maybe Business Analyst
is the career for you. And remember, what ever stage
you’re at in your career you can visit the Career Centre
website for investigation, exploration and planning
your next step. Oh I forgot to ask her about the turtle
the turtle pyjamas. I can’t return those turtles either!

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